WhatsApp Business, WhatsApp doesn't need an introduction because it's one of the most widely used instant messaging apps worldwide, but what about WhatsApp Business? Here you'll learn about WhatsApp business account and how to change WhatsApp normal to a WhatsApp Business account, just follow this topic to the end.
What is WhatsApp business account?
WhatsApp Business account is an app designed for Android and iOS and is suitable for small business owners. It is an effective application to interact with customers with a variety of added features. WhatsApp's business app not only allows the account holder to send text messages, photos, videos and music, but is an advanced platform for corporate services such as B2C or B2B. Business WhatsApp users can even send appointment reminders, get order notifications, confirm shipping alerts, send or receive verification codes, prepare business questionnaire messages, improve customer interaction and communication, and much more that can be done by using WhatsApp Business.
How to create a WhatsApp business account?
Creating a WhatsApp Business account is easy and cost-free. You can download the WhatsApp Business app from the Google Play Store for Android phones or the App Store for iOS phones. Once you download the app and install it on your device, you can configure it according to your business needs. Check your account by SMS or call and the account will be activated to use WhatsApp as a business.
You can customize your account by name, display image, work status, work timing, and set up other features for easy access. With WhatsApp Business, the account user can create custom catalogs to display their products and services provided. WhatsApp business also provides you with tools to quickly automate responses, sort messages and manage them to communicate easily with your customers.
Can we change our regular WhatsApp account to a trading account?
WhatsApp and WhatsApp Business are not connected, through which separate identities can be created. You cannot use the same phone number used with a regular WhatsApp account to register a WhatsApp business account. If you wish, you'll need to de-register your number from your regular WhatsApp and then register it in WhatsApp Business. So to change WhatsApp to a business account, you either unsign your current WhatsApp account or use a secondary SIM card for WhatsApp business.
What are the most important benefits of WhatsApp Business Account?
There are many great features in WhatsApp Business Account, but we've listed only a few of them which are most useful for business.
Logical work file
WhatsApp Business's WhatsApp Business account lets you create a clearer and more powerful business profile with the most useful information for your customers. Such as your address, working hours, email address, work description, website, and contact number with your location on the map to make it easier to reach you.
Quick response templates
The WhatsApp Business app and account allows the account holder to create and send quick responses from your current messages that are frequently sent. This is one of the greatest benefits of WhatsApp business, where you can configure shortcut keys to send quick responses and customize them according to your needs. This is similar to answering some questions and asking users to ask about them.
The possibility of creating your own poster bar
With WhatsApp Business, you can create stickers to organize contacts or chats. To easily categorize leads, and filter them according to these labels. Just create stickers and look for your contacts at once through these stickers.
Send automated messages
One of the most important features of the WhatsApp Business account is on this list. You can customize a long-range message to be automatically sent to WhatsApp conversations when you can't respond to messages instantly. This will make your customers feel interested in responding to them and don't want to ignore them. WhatsApp business account users can also set up a welcome message or submit messages about your business. This is a lot of what we see on the pages that send us a welcome message like "We'll get back to you as soon as possible, thank you for your communication."
To set up a custom message, click "More Options," go to Settings and then enter Business Settings. Here you can set a "message while abroad" or "welcome message" according to your needs. A business WhatsApp account user here can configure external messages to be sent automatically as scheduled (always send, custom schedule, out of business hours).
WhatsApp Business Statistics
WhatsApp Business has an inline analytics feature called Statistics. This feature helps you calculate the interaction and experience of productive customers. WhatsApp Business Statistics shows how many messages are sent, delivered, read and received. In order to access this feature, open the WhatsApp Business app, click "More Options," go to The Settings, select Business Settings, and finally click "Statistics." The statistical report will open for your analysis.
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